![]() ![]() Lucia, Senegal, Seychelles, Sierra Leone, Sint Maarten, Somalia, South Korea, South Sudan, St. Please note: We do not ship to Russia, Malaysia, Taiwan, Afghanistan, Albania, Angola, Anguilla, Antigua & Barbuda, Armenia, Aruba, Azerbaijan, Bahamas, Barbados, Belarus, Benin, Bermuda, Bhutan, Botswana, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Djibouti, Dominica, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Gabon, Gambia, Ghana, Grenada, Guinea, Guinea-Bissau, Haiti, Iraq, Jamaica, Jordan, Kazakhstan, Kenya, Kyrgyzstan, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Martinique, Mauritania, Mauritius, Mongolia, Montserrat, Morocco, Mozambique, Namibia, Niger, Nigeria, Cameroon, Rwanda, St. All orders are shipped with track & trace service. Premium DHL Express shipping is free on all orders over $349 AUD, and $35 AUD for small orders less than $349 AUD. Premium DHL Express shipping is free on all orders over $249 USD, and $50 USD for small orders less than $249 USD. ![]() Premium DHL Express shipping is free on all orders over $249 USD, and $25 USD for small orders less than $249 USD. Premium DHL Express shipping is free on all orders over $200 AUD, and $20 AUD for small orders less than $200 AUD. Standard shipping is available on all orders over $125, for orders below this there's a $12 fee.Įxpress shipping is available to be added to any order for $15. If you wish to amend or cancel your order after payment has been processed, please contact us online immediately. I’VE ORDERED, BUT STUFFED SOMETHING UP AND MY ORDER HASN’T SHIPPED YET. Pending or Cancelled – Your order has not been processed and we have not received payment. As soon as this occurs, your order will automatically update to processing and everything returns to normal.Ĭomplete – Your order has been shipped from our warehouse and is on its way to you. Paypal often takes 2-3 business days to clear the funds. On Hold – This generally happens when you make payment via Paypal and choose your bank account as the source of funds. Released – Your order has been released by admin and is in the hands of our logistics crew who are packing your gear. ![]() Processing – We have received your order and your payment was made successfully. WHAT DO THE DIFFERENT ORDER STATUSES MEAN IN MY ACCOUNT? If you haven't received your order after receiving your tracking confirmation, contact us and we’ll get it resolved for you. For all other tracking details, please login to your account and select ‘My Orders’. If you don’t receive it, check your junk email folder and/or email us to have it re-sent. You’ll receive another with shipping and tracking details when its left our warehouse. After completing your purchase, you’ll receive a confirmation email. ![]()
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